Support Response About the Website Downtime

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Themicles
Game Server Admin and Web Monkey
Posts: 313
Joined: Thu Dec 29, 2005 1:46 pm
Location: Michigan
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Support Response About the Website Downtime

Post by Themicles »

Hello,

First of all, I wish to deeply apologize for the issue you've experienced
today with the functionality of your database-dependent web sites. It was
discovered by an admin that a customer's web site usage was saturating
the network connection your web server uses to communicate with the
internal network and database servers. That customer has been
appropriately dealt with since their usage simply cannot be allowed to
continue since it was adversely affecting many customers on your web
server.

An admin has been getting your server back up in a much better condition
and things should be functioning properly at this time and in a much
improved condition. If you notice any lingering issues, please be sure to
let me know and I'll get them the attention they deserve. I'm sorry for
the inconvenience.
World Leader: Tairis'nàdur
Administrator: Confederation of Planes and Planets
Server Host & Web Monkey: Hala The Heroic Domain of Ysgard
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