From the Arkaz Team, and permission to post from LostCause.
For the past 2 years, the Arkaz Yule gifts do not unmerge. This was by design. We've posted about that as well, as seen in the following posts. With the code integration from Hala and Arkaz going on, the Arkaz Merging scripts were added here, and Hala's was added to our world, in order to make our systems compatible.
With that in mind, this is not a bug.
If Hala chooses to replace the item, its entirely up to them, but Arkaz would not.
Thank you and sorry for the inconvenience of this issue. Also, as a forewarning, if things don't change between now and Yule 2015, this years items will also not have the unmerge ability.
If the Yule item completely disappears, please let us know, as that is a bug. Not just the properties of the Item, but the full item itself.
CoPaP Ambassador for Arkaz
Subject: Yule time excitement in the castle courtyard
Queen Vilmawen Diretholyan is seen overseeing Yule decorations in the courtyard of the Castle in Shal'Tirr'em. Retainers bring a number of gift boxes out for her and the whole town seems to get excited at the prospect
((OOC: The Yule quest is in, the rewards are mergable, but not unmergable. If you merge something, it will be permanently merged unless you merge over it which will result in you loosing the original Item.))
((Posted as DM Varm))
Subject: Yule Gifts and the Merge Ability
As an FYI. Unlike other Merge items on Arkaz, the Yule items were designed not to unmerge once you merge an item with it. So, once you merge something, its gone forever.
However, there is a trade off. It doesn't cost anything to merge the Yule Gifts with an Item. Smile
No Gold Cost, but you don't get the item back.